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For warranty service you will need:

  • Correctly filled warranty sheet with noted model and serial number of the product and purchase date;
  • Invoice;
  • Full assembly of the product.

Complaint filling order:

  1. Inform your sales manager about the problem;
  2. Fill in the complaint form;
  3. Send filled form via e-mail to rma@turbodrive.ee or hand it over to our representative at our office;
  4. Provide nessesery information if needed so.

Warranty service is not valid if:

  • Warranty sheet is lost or not filled correctly;
  • Product has mechanical injuries or disassembeled;
  • Factory seal is broken or injured;
  • Conditions of use, transporttion or storage were violated;
  • Repairs were made by unauthorized personnel;
  • Used non-genuine components.

You can find detailed description of the warranty terms in the documentation for the purchased product and / or on the website of the manufacturer.

Order cancellation and return policy

As most of our offered products are supplied by special order. Please make sure to contact our sales ost@turbodrive.ee to learn if your order can be cancelled or returned and on what terms.